Telehealth Quick Start Guide.

Last Updated: Jun 17, 2022

Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.

5 Steps to Check In for Your Telehealth Session

  1. Select Device
    Use a computer or device with a camera and microphone.
  2. Juneva Health Telehealth Client Quickstart - Browser Support.

  3. Go to Practitioner's Room

    Option #1 - Click your practitioner's 'Enter waiting room' button in the 'Join Telehealth Session' selection within your 'My Account' area.

    Juneva Health Telehealth Client Quickstart - Room Link.

    Option #2 - Click the link in your appointment confirmation/reminder email or enter the web address into the browser.

  4. Juneva Health Telehealth Client Quickstart - Room Link.

  5. Check In
    Type in your name and click Check In.
  6. Juneva Health Telehealth Client Quickstart - Check In.

  7. Enable Webcam and Microphone
    Allow your browser to use your webcam and microphone.
  8. Juneva Health Telehealth Client Quickstart - Webcam and Mic Access.

  9. You're In!
    Wait for your practitioner to start the call.
Juneva Health Telehealth Tips For A Great Call.

How to Check in as a Client Video

Additional Help During a Call

During a Video Call

You can adjust your camera and microphone settings and use the text chat box.

Technical Guide

Review tips and advice for audio, internet, video, and device support.