Frequently asked questions.

For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.

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Aires Defender Automotive (17)

Multiple studies were conducted proving significant effectiveness of the product in reducing the harmful effects of electromagnetic radiation. Find out more here

It works by transforming EMR into normalized (coherent) form. Not only does it transform the electromagnetic field around the electronic device, it also matches it to that of a human, thus eliminating the need for the body to waste further effort fighting the effects of EMR. It has been proven by several investigations conducted by scientific, medical, and physics institutes.

9-11 feet (3-3.5 meters). It should be placed inside the car for maximum effectiveness.

It can be placed on the windshield, in the sun visor, hung in the holster on the mirror or placed anywhere inside the car with the provided adhesive layer.

It is made from woven laminate (the material used to make computer boards) with a special Immersion Gold coating, silicon, and a protective coating.

The technology is coherent transformation of EMR. Not only does it transform the electromagnetic field around an electronic device, but it also harmonizes it with the body’s electromagnetic field.

No negative effects on human health have been observed. The beneficial effect is based on reducing exposure to external electromagnetic radiation. This reduces the drain on the body caused by its fight against the effects of electromagnetic radiation. The body receives additional adaptive powers by using its own store of health.

No, it does not affect the quality of communications and does not interfere with the operation of devices.

Yes, it is completely safe for a child to use/have the Aires Defender Automotive close to them.

One year from the date of purchase provided directly by the manufacturer - Aires Technologies.

Our product doesn’t block EMR/EMF, by doing so it will block the function of the device that emits the signal. Here is how the device works: Testing the device with an EMR/EMF meter will not show you a significant reduction of the EMF because instead of blocking the field we are modifying it, not necessarily reducing its intensity. Alternatively, you could test the effectiveness of the device by measuring the change in body’s response to an EMR emitting device with and without our product being applied to it. This could be tested using an encephalographic and other similar devices under laboratory conditions. You can read about verifying the effect here: View Peer-review

The only adequate test to verify the effectiveness is to measure the human response to EMR with and without the device. The device cannot be tested at home as the testing procedure requires specialized equipment to measure the person’s physical condition after or during interaction with EMR. You can read about verifying the effect here

Aires Defender Infinity (17)

Multiple studies were conducted proving significant effetiveness of the product in reducing the harmful effects of electromagnetic radiation. Find out more here

It works by transforming EMR into normalized (coherent) form. Not only does it transform the electromagnetic field around the electronic device, it also matches it to that of a human, thus eliminating the need for the body to waste further effort fighting the effects of EMR. It has been proven by several investigations conducted by scientific, medical, and physics institutes.

3-5 feet (1-1.5 meters). The closer the Aires Defender is to the body, the more effective it is.

You can wear it in your pocket or bag, under your pillow while sleeping, hang it from your neck, or at the level of the celiac plexus.

It is made from woven laminate (the material used to make computer boards) with a special Immersion Gold coating, silicon, and a protective coating.

The technology is coherent transformation of EMR. Not only does it transform the electromagnetic field around an electronic device, but it also harmonizes it with the body’s electromagnetic field.

No negative effects on human health have been observed. The beneficial effect is based on reducing exposure to external electromagnetic radiation. This reduces the drain on the body caused by its fight against the effects of electromagnetic radiation. The body receives additional adaptive powers by using its own store of health.

No, it does not affect the quality of communications and does not interfere with the operation of devices.

Yes, it is completely safe for a child to use/have the Aires Defender Infinity on them. However, one must keep in mind that if you have a string around a baby’s neck it might not be the best option for a little child as there is a risk of suffocation. Parents must use their discretion as to where they feel the safest fit for the Aires Defender Infinity is on their child (e.g. a pocket), and take into account the child’s age, and maturity. If we are speaking about a new born in a crib, most parents have the Infinity hanging or under the mattress also somewhere on the crib and an Aires Shield Extreme on the baby monitor.

One year from the date of purchase provided directly by the manufacturer - Aires Technologies.

Our product doesn’t block EMR/EMF, by doing so it will block the function of the device that emits the signal. Here is how the device works: Testing the device with an EMR/EMF meter will not show you a significant reduction of the EMF because instead of blocking the field we are modifying it, not necessarily reducing its intensity. Alternatively, you could test the effectiveness of the device by measuring the change in body’s response to an EMR emitting device with and without our product being applied to it. This could be tested using an encephalographic and other similar devices under laboratory conditions. You can read about verifying the effect here: View Peer-review

The only adequate test to verify the effectiveness is to measure the human response to EMR with and without the device. The device cannot be tested at home as the testing procedure requires specialized equipment to measure the person’s physical condition after or during interaction with EMR. You can read about verifying the effect here

Aires Defender Pro (17)

Multiple studies were conducted proving significant effectiveness of the product in reducing the harmful effects of electromagnetic radiation. Find out more here

Our product doesn’t block EMR/EMF, by doing so it will block the function of the device that emits the signal. Here is how the device works: Testing the device with an EMR/EMF meter will not show you a significant reduction of the EMF because instead of blocking the field we are modifying it, not necessarily reducing its intensity. Alternatively, you could test the effectiveness of the device by measuring the change in body’s response to an EMR emitting device with and without our product being applied to it. This could be tested using an encephalographic and other similar devices under laboratory conditions. You can read about verifying the effect here: View Peer-review

It works by transforming EMR into normalized (coherent) form. Not only does it transform the electromagnetic field around the electronic device, it also matches it to that of a human, thus eliminating the need for the body to waste further effort fighting the effects of EMR. It has been proven by several investigations conducted by scientific, medical, and physics institutes.

You can wear it in your pocket or bag, under your pillow while sleeping, hang it from your neck, or at the level of the celiac plexus.

It is made from woven laminate (the material used to make computer boards) with a special Immersion Gold coating, silicon, and a protective coating.

The technology is coherent transformation of EMR. Not only does it transform the electromagnetic field around an electronic device, but it also harmonizes it with the body’s electromagnetic field.

No negative effects on human health have been observed. The beneficial effect is based on reducing exposure to external electromagnetic radiation. This reduces the drain on the body caused by its fight against the effects of electromagnetic radiation. The body receives additional adaptive powers by using its own store of health.

No, it does not affect the quality of communications and does not interfere with the operation of devices.

Yes it is completely safe for a child to use/have the Defender Pro on them. However, one must keep in mind that if you have a string around a baby’s neck it might not be the best option for a little child as there is a risk of suffocation. Parents must use their discretion as to where they feel the safest fit for the Defender Pro is on their child (e.g. a pocket), and take into account the child’s age, and maturity. If we are speaking about a new born in a crib, most parents have the Defender Pro hanging or under the mattress also somewhere on the crib and an Aires Shield on the baby monitor.

One year from the date of purchase provided directly by the manufacturer - Aires Technologies.

The only adequate test to verify the effectiveness is to measure the human response to EMR with and without the device. The device cannot be tested at home as the testing procedure requires specialized equipment to measure the person’s physical condition after or during interaction with EMR. You can read about verifying the effect here

The recommended coverage diameter of the effective influence of the Aires Defender Pro is ~15 feet (5 m). The closer the Aires Defender Pro is to the body, the more effective it is. Find out more here

Aires Guardian (17)

Multiple studies were conducted proving significant effectiveness of the product in reducing the harmful effects of electromagnetic radiation. Find out more here

Our product doesn’t block EMR/EMF, by doing so it will block the function of the device that emits the signal. Here is how the device works: Testing the device with an EMR/EMF meter will not show you a significant reduction of the EMF because instead of blocking the field we are modifying it, not necessarily reducing its intensity. Alternatively, you could test the effectiveness of the device by measuring the change in body’s response to an EMR emitting device with and without our product being applied to it. This could be tested using an encephalographic and other similar devices under laboratory conditions. You can read about verifying the effect here: View Peer-review

It works by transforming EMR into normalized (coherent) form. Not only does it transform the electromagnetic field around the electronic device, it also matches it to that of a human, thus eliminating the need for the body to waste further effort fighting the effects of EMR. It has been proven by several investigations conducted by scientific, medical, and physics institutes.

It can be placed anywhere on your desk, table or cabinet close by for maximum area protection.

It is made from woven laminate (the material used to make computer boards) with a special Immersion Gold coating, silicon, and a protective coating.

The technology is coherent transformation of EMR. Not only does it transform the electromagnetic field around an electronic device, but it also harmonizes it with the body’s electromagnetic field.

No negative effects on human health have been observed. The beneficial effect is based on reducing exposure to external electromagnetic radiation. This reduces the drain on the body caused by its fight against the effects of electromagnetic radiation. The body receives additional adaptive powers by using its own store of health.

No, it does not affect the quality of communications and does not interfere with the operation of devices.

Yes it is completely safe for a child to use/have the Aires Guardian close to them.

One year from the date of purchase provided directly by the manufacturer - Aires Technologies.

The only adequate test to verify the effectiveness is to measure the human response to EMR with and without the device. The device cannot be tested at home as the testing procedure requires specialized equipment to measure the person’s physical condition after or during interaction with EMR. You can read about verifying the effect here

The recommended coverage diameter of the effective influence of the Aires Guardian is ~ 24 feet (8 m). Find out more here

Aires Shield Pro (13)

Multiple studies were conducted proving significant effectiveness of the product in reducing the harmful effects of electromagnetic radiation. Find out more here

The Aires Shield Pro has been designed to work effectively on any data transmitting devices such as: cell phones, smart phones, tablets, laptops, PCs, smart TVs, WiFi routers, smart meters, etc.

For best results the Aires micro-processor should be applied in the center of the device on the front or the back panel. The device can be applied anywhere on smaller devices such as: cell phones, smart phones, tablets, etc.

Yes, the Aires Shield Pro can work with a protective case. It can be applied on top or underneath it.

Yes, one is enough for small devices, such as: cell phones, smart phones, tablets, WiFi routers, etc… It is recommended to use multiple Aires Shield Pro units for larger devices, such as: smart TV’s, PC’c and large computer screens.

The Aires Shield Pro will continue working and will be effective while its structural integrity is preserved. Physically damaging the Aires Shield Pro or separating its original adhesive layer from the device it is applied to will impair Aires Shield Pro’s performance.

No, you can apply it on a device once. The Aires Shield Pro could be damaged if you try to remove it and reapply it elsewhere. The adhesive layer will lose it's hold if removed.

One year from the date of purchase provided directly by the manufacturer - Aires Technologies.

Our product doesn’t block EMR/EMF, by doing so it will block the function of the device that emits the signal. Testing the device with an EMR/EMF meter will not show you a significant reduction of the EMF because instead of blocking the field we are modifying it, not necessarily reducing its intensity. Alternatively, you could test the effectiveness of the device by measuring the change in body’s response to an EMR emitting device with and without our product being applied to it. This could be tested using an encephalographic and other similar devices under laboratory conditions. You can read about verifying the effect here: View Peer-review

The only adequate test to verify the effectiveness is to measure the human response to EMR with and without the device. The device cannot be tested at home as the testing procedure requires specialized equipment to measure the person’s physical condition after or during interaction with EMR. You can read about verifying the effect here

The recommended coverage diameter of the effective influence of the Aires Shield Pro is ~ 1.5 m. Find out more here

Your magnet will not have an effect on the use or function of the Aires products.

Appointment (18)

Our practitioners are available by appointment only. For an appointment, you will be required to pay in advance for the appointment at the time of booking, by purchasing one of our Total Wellness Plans - (1) Individual Session, or a (3, 6, or 12) Multi-Session subscription. When you already have a subscription then the appointment will just be deducted from your remaining unused Total Wellness Session voucher balance.

Appointments can be booked online via our Website or App, or by calling us during regular office hours at 1-855-688-3760 and selecting option 2.

We are committed to providing all of our clients with exceptional care. Unfortunately, occasionally client appointments do require longer time frames than scheduled. When this happens, your patience is appreciated. A sincere attempt is made to adhere to the appointment schedule as much as possible. Our staff will advise you if the practitioner is significantly behind schedule.

When a client cancels an appointment without giving enough notice, it prevents another client from being seen. Therefore, we ask you to be courteous and contact us promptly if you are unable to attend an appointment. Appointments are in high demand, and your early cancellation will allow another client access to timely care.

If it is necessary to cancel or change your scheduled appointment, we require that you contact us at least twenty-four (24) hours in advance.

Yes. Our practitioners are available by appointment only. Please see the FAQ about our appointment policy for further details.

If it is necessary to cancel or modify your scheduled appointment, we require that you notify us at least twenty-four (24) hours in advance of your appointment start-time to avoid any late cancellation/no show fees that your account may be charged in accordance with our terms and conditions.

If you need to make any changes to an appointment, please send us an email to appointments@juneva.com, or call us at 1-855-688-3760 and select option 2. You can also simply cancel an upcoming appointment online from your account.

You should arrive five (5) minutes (fifteen (15) minutes for new clients) before your scheduled appointment, to fill out any necessary client forms and take care of other check-in formalities.

It would be helpful if you have received any forms from us prior to your appointment (for example, via email), to fill them out at your convenience, and then bring them with you to your appointment, or return them to us electronically via email to assistance@juneva.com before your appointment.

If you are attending via Telehealth (remote) session, we recommend you begin preparations for joining the session 10 minutes before your scheduled appointment. If this is your first Telehealth (remote) session, then more time might be needed to run through some initial setup procedures. Please see our Telehealth Technology Requirements for further details.

When you appear more than fifteen (15) minutes late to your scheduled appointment without prior notification, we consider this a missed appointment and this will appear as a “No Show” appointment on your account. Penalty fees may apply after the first occurrence (see our terms and conditions for further details).

We will make a sincere attempt to fit you in on the same day, but may have to ask you to reschedule your appointment.

Please contact our office during regular office hours to discuss rescheduling your appointment by calling us at 1-855-688-3760 and selecting option 2, or by emailing us at appointments@juneva.com. Please remember that this will appear as a “No Show” appointment on your account. Penalty fees may apply after the first occurrence (see our terms and conditions for further details).

We want to ensure you are seen quickly once you arrive for your appointment and that your time with the practitioner is used effectively. Your appointment may last up to 90 minutes.

For an in-person visit at a clinic location:

Please arrive fifteen (15) minutes prior to your scheduled appointment to fill out any necessary new client forms and take care of other check-in formalities. In case you have received any forms from us prior to your appointment (for example, via email or our website), we kindly ask that you fill them out and, except for the forms that are simply filled out on our website, return them to us electronically via email to assistance@juneva.com before your appointment, or bring them with you to your appointment.

When it is time to be seen by the practitioner, a staff member will escort you into a therapy room and make you comfortable.

For a Telehealth (remote) session:

We recommend you start your preparations for your scheduled appointment ten (10) minutes before joining the session. If this is your first Telehealth (remote) session, then more time might be needed to run through some initial setup procedures. Please see our Telehealth Technology Requirements for further details.

We will provide you the necessary new client forms electronically (for example, via email or our website). We kindly ask that you to fill them out and, except for the forms that are simply filled out on our website, return them to us electronically via email to assistance@juneva.com before your appointment.

When it is time to be seen by the practitioner, the practitioner will join the Telehealth session via audio and video.

In either case:

In the beginning, the practitioner will complete an interview to get an understanding of your current personal health and wellness situation, as well as your individual health and wellness goals. The practitioner will then get a detailed assessment of the three critical health indicators of your body – energy, information, and physiology, by performing a scan of your body-field, which is a non-intrusive procedure that takes merely seconds. For Telehealth (remote) sessions the practitioner will guide you how to do the scan remotely with a NES scanner or NES miHealth device that you should have connected to your computer prior to the appointment.

The practitioner will then review the scan results with you and discuss how they may relate to your current health and wellness situation before creating a personalized therapy recommendation to help restore your body to its proper functioning, by stimulating the restoration of your body's inherent healing qualities in a natural and safe way.

Based on your personal therapy recommendation the practitioner will (a) perform a miHealth therapy on you if you are in the clinic. If you own a miHealth device, the practitioner will enable and guide you as to how to use the miHealth therapy programs yourself after the session; (b) perform a RestStation vibroacoustic therapy if you are in the clinic; and (c) provide you with the bioenergetic remedies (NES Infoceuticals) for you to take home along with any pertinent instructions for them. If a remedy is not in-stock, we will ship it to you, or if you prefer we will have it ready for pick up at the clinic when it is available. For Telehealth (remote) sessions the remedies will be shipped to you.

At the end of your appointment we recommend booking your return appointment immediately either with the help of our staff, or online via our Website or App at your convenience.

Please note: The client forms mentioned here are part of your health and wellness assessment and provide us with essential information about you and your health history. Give some thought to your health history beforehand, for example surgeries, serious illnesses, hospitalizations, implants, prior and current treatments/therapies, and allergies. It is helpful if you can list all current medications you are taking, including over-the-counter medications and herbal supplements. All information given to us follows our privacy policies.

Regular return/follow-up visits focus on continuing your healing journey and address any new health and wellness challenges you may face. Achieving health and well-being is a lifelong journey and our body-field is dynamic and will continue to experience distortions. Regularly restoring our body's homeostasis can lead to impressive states of overall health, energy, and vitality. It is also a great opportunity for you to explore additional program elements with your practitioner that may prove beneficial such as the Choice Point or SuperCharged courses. These can help you become healthier, reduce your stress levels and become better able to nurture yourself. They may also enhance your ability to shift limiting mind-body patterns to better aid your personal growth, foster healthier relationships and feel invigorated with new found purpose and higher consciousness.

Otherwise, the procedure is the same as it is for the first appointment. For in-person visits in a clinic location it is enough to arrive five (5) minutes before your scheduled appointment, as there is only a minimum of check-in formalities to be taken care of. For Telehealth (remote) sessions we recommend you start your preparations for your scheduled appointment ten (10) minutes before joining the session.

We will provide you also with a short follow-up self-assessment form electronically (for example, via email or our website). We kindly ask that you to fill out the form before your appointment.

Usually there is a four (4) week interval between your visits. This of course varies depending on your particular case and needs. Clinical experience shows that additional miHealth sessions in between visits can benefit the therapy progress.

No, unless specifically requested by your practitioner you don’t need to bring any medical records from your current provider(s) with you.

You can book appointments for your children under the age of 18 years using their account. Following our appointment policy, you will be required to pay in advance for their appointment at the time of booking or use the child’s Total Wellness Plan subscription, if they have one. To book their appointment online via our Website or App, you must log into the child’s registered account.

No. Clients must contact us directly, or use their account to book appointments online via our Website or App. You can book appointments for your minor children - see the FAQ about scheduling an appointment for other family members for further details.

We ask that you reschedule the appointment as we don’t perform any Services for children under the age of eighteen (18) years without their parents or guardians present at the appointment.

Please remember that we require twenty-four (24) hour advance notification to cancel or reschedule appointments.

Yes, we see children ages two (2) and older. For us to perform any Services for children under the age of eighteen (18) years, their parents or guardians must consent and agree on their behalf to our terms and conditions, register an account for them, and be present at their appointments.

You can bring children with you, but no child care is offered. Many visitors find it convenient to bring a responsible person along to watch children during their appointment.

You may bring someone to the consultation with whom you are comfortable who will not hinder your ability to talk freely and honestly. They may be asked to stay in the waiting area, if either you, or the practitioner, feels their presence impedes your ability to share information.

No. Please avoid any strenuous activities such as working out, or eating heavy meals just before your scheduled appointment. Please, dress comfortably and prepare any questions you may have for the practitioner.

Yes, for your convenience we provide both options to you. You can choose the option that works best for you at the time of booking your appointment. Prior to your first Telehealth (remote) session you will need to purchase a NES scanner device (unless you already have a NES miHealth device), so you can get set up for participating in a Telehealth (remote) session. Keep in mind when you book the appointment to allow enough time prior to your scheduled appointment for (a) the scanner to arrive via shipping carrier; and (b) for you to complete the necessary pre-requisite installations and configurations as outlined in our Telehealth Technology Requirements. Depending on your location you should allow for at least 7-10 business days for the scanner to arrive.

Please note, it may be possible that your health and wellness condition cannot be handled via Telehealth, or that your technology setup may not be sufficient to allow us to provide the Services to you via Telehealth. In that case, we can only provide in-person Services in our clinic.

If you have one of our Total Wellness Plan subscription memberships you can use your appointment voucher to book either an In-Clinic or Telehealth (remote) appointment, however be aware that there is no price adjustment/refund for services that are normally included with your specific "In-Clinic" plan but we can't perform in a Telehealth session (e.g. miHealth and RestStation therapy).

Billing (4)

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover, JCB, and Diners Club), as well as PayPal, Bitcoin, and our gift vouchers. We do not accept checks, and for your safety and ours we do not accept cash.

You have thirty (30) days from the date of purchase to return any unused/unopened items for a full refund or exchange. Appointments (e.g. Total Wellness Sessions, miHealth Sessions, RestStation Sessions), and subscription-based Total Wellness Plans are final and not eligible for returns, exchanges, changes, or alterations. Please see our return and refund policy for further details.

Unfortunately, no. Our Services are currently considered “alternative medicine” and therefore are not a covered benefit under most health care benefit plans, health insurance plans, Medicaid, or Medicare.

If you have a health spending account (HSA) or flexible spending account (FSA) you may want to check with your provider, if, and under what circumstances “alternative medicine” therapy costs may be covered as eligible expenses for which your primary care physician completes a Medical Determination Form.

We do not submit for any reimbursement/payment on behalf of our clients to any health care benefit plans, health insurance plans, Medicaid, or Medicare.

Our staff is ready to help you. Please contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 5, or by emailing us at billing@juneva.com.

General (3)

We are open Monday through Friday from 10 AM to 6 PM Pacific Time. We are closed on weekends and on public holidays observed by the California State Government http://publicholidays.us/california/.

Tags: closed, hours, open

Simply register and book an appointment online via our Website or App, or call us during regular office hours at 1-855-688-3760 and select option 2. We will get back to you promptly. Please see the FAQ about our appointment policy for further details.

Hair Analysis Test (16)<